Last updated on January 6, 2006 thanks you for visiting our website and utilizing our products and services.  We are committed to contributing to making the Internet a place for  high quality, secure, and private websites for conducting business.  This privacy policy explains how we collect and use information from our website visitors. 

Whenever you visit a website owed by, you can expect the following:

·                     The websites and information covered by this Privacy Policy;

·                     Exactly what information may be collected and how it will be used;

·                     The consequences, if any, resulting from your refusal to provide personal information;

·                     Whether a company uses cookies, tracks IP addresses, or uses other passive means to collect information;

·                     Who, if anyone, is collecting your personal information;

·                     With whom, if anyone, is your personal information shared;

·                     What is a company's policy regarding links to third party sites;

·                     What choices you have with regard to the use of your personal information;

·                     How you can access, and if necessary, change the personal information a company collects and maintains;

·                     How a company ensures data security, quality, and integrity; and,

·                     Where and how to ask questions or file complaints.

What does this Privacy Policy apply to?

This privacy policy applies to websites in the following domains:

· and other servers

· and other servers


Please note that this privacy policy applies only to information submitted and collected online through the website(s) listed above, and does not apply to information that may be collected by offline. In addition, this privacy policy applies only to sites maintained by and not to websites maintained by other companies or organizations to which we link. is therefore not responsible for the content or activities provided on such sites.  This includes information that is added and managed from our customers within our application.

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What types of information does collect and how will it be used? only collects information on a voluntary basis. The personal information collects is used almost exclusively for tracking and reporting training activity for and on behalf of our customers.  Only information requested and approved by our customers is collected from visitors to areas specific to that customer.  The information collected usually will take the form of:: (1) MAPLE learner registration form; (3) information regarding the usage (time, and location) of educational content  (4) Course surveys; (5) Information and Request Form; (8) general information contained in an email (e.g., comments). The types of information that may be requested for each activity and the way the information may be used are detailed below.

·                     MAPLE learner registration form
Visitors that wish to enroll in online training and/or register for educational sessions presented by our customers are required to complete MAPLE learner registration form. The requested information may include the student name, address, telephone number, name of agency/organization the learner is affiliated with, membership information, email address.

In some situations, customers of may request that demographic information be collected.  Usually this information includes gender, years of experience in the industry, and date of hire.

In some cases the educational courses and activities provided by our application are eligible for filing with state regulatory bodies for Continuing Education.  The information requested as part of the registration form is specific to the state of residence and/or the state of filing the CE credit information and varies by state.  This information may include License number(s), Social Security Number.

·                     Information regarding the usage of educational content and activities

Tracking the interest and access of educational content and activities is the primary function of the MAPLE application which is at the core of many of our web sites.  This information is collected on behalf of the customer and  is available for their sole use.  This information usually includes, date and time of each access, length of access, preferences, selections, and other end-user settings.  Additionally, some online content contains the ability to “bookmark” progress and as a result activity within courses may be stored in this capacity in our application.  Test scores and responses to test questions are also recorded for the purpose of grading, test item analysis, and review.

·                     Course Surveys
From time to time, customers may author and present course surveys or other feedback mechanisms to the visitors to their area of our websites.  These surveys are authored entirely by the customer.  The access and responses to these surveys are recorded and collected.  These responses are available to the customer that authored the survey for their purposes.

·            Information and Request Form
Anyone who wish to have access to  our application or additional information regarding our products and services will be asked to submit their company name, the number of stores operated by such company, and contact information such as contact name, mailing address, phone number, and e-mail address. This information will be stored for purposes of developing a relationship with potential customers and helping them educate their potential student communities about and the products and services we provide.

·                      General Information Contained in Email’s websites provides a number of links through which an online visitor can e-mail us. collects personal information contained in the e-mail for the purpose of responding to a consumer's questions and/or comments.


No matter what method we use to collect information and no matter how we use that information, we will only collect the information deemed reasonably necessary to fulfill your online requests and our legitimate business objectives.

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What happens if I refuse to provide my personal information to

If you choose not to submit personal information when requested, you may not be able to access certain areas of our site and may considerably limit the services we can provide you. To simply use our public sites, however, you do not need to give us any personal information.

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Does use cookies, track IP addresses or use other passive means to collect information?

·                     Cookies uses cookies in the application areas of its website. These are areas where content that is specific to a customer, and/or areas that list course catalogs.  Additionally, the application implementation to collect information uses a “session” cookie, which allows requests for a web page to be related to another, allowing an “stateful” application flow to our website. A "cookie" is a small file or record-keeping device that websites often store on a user's computer. We use cookies to save publishers and retailers the time required to enter username and password every time they visit their password protected section. We do not use cookies to collect personal information such as your name or to link them to personal information already collected about you. You can always disable cookies or set your browser to alert you when cookies are being sent to your computer.   Disabling cookies will impede your ability to access many areas of our website.

·                     IP Addresses may collect your IP address for safety and security purposes. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

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Who is collecting my personal information?

The information that you disclose while visiting any of our websites is collected by ESRB or a vendor on’s behalf, and is used in the manner specified above.

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With whom does share my personal information?

From time to time, may employ and share your personal information with vendors who use it solely to provide support for the internal operations or access to requested educational content or services. These entities will not use your personal information for any other purpose, and have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.

At the request of the visitor, their information may be transmitted to state regulatory agencies for the purposes of filing for Continuing Education credit.

It is our policy not to sell or rent your personal information. We may, however, disclose your personal information to outside third parties as described in this privacy policy. In addition, we may also disclose your personal information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal processes; respond to any claims; or, to protect the rights, property, or personal safety of or the public.

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What is’s policy regarding links to third party sites?

You should be aware that while you are on a website operated by, you may be directed to other sites that are beyond our control and for which we are not responsible. Because we cannot guarantee that the privacy policies of these websites meet our high standards, we recommend that you read the privacy policy of the website to which you link before you submit any personal information.

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Can I choose how my personal information is used?

If you wish to opt-out from receiving any communication, please contact us, at any time, via e-mail at, or by regular mail at, 100 Mansell Court East, Suite 100 Roswell, GA 30076. We will be happy to honor your request.

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How can I access my personal information?

If you wish to review, update, or delete any personal information that we may have collected about you, please access your online account and log in.  If you have problems accessing your online account, please contact us via e-mail at, or by regular mail at, 100 Mansell Court East, Suite 100 Roswell, GA 30076.

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What safeguards does use to protect my personal information? maintains appropriate safeguards that ensure the security, integrity and privacy of the personal information we collect from all users. Personal information collected by is stored in secure operating environments that are not available to the public and is only accessible by authorized employees. We also have security measures in place to protect the loss, misuse and alteration of the information under our control.

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How do I ask a question or file a complaint?

If you have any questions, complaints or comments regarding our privacy policy or practices, please contact us via email at, or by regular mail at:, 100 Mansell Court East, Suite 100  Roswell, GA 30076.

By using this site, you signify your assent to the Online Privacy Policy. If you do not agree to this Privacy Policy, please do not use this site. We reserve the right to make changes to this Policy. Please check back from time to time to ensure you are aware of these changes. Your continued use of this site will signify your acceptance of these changes.

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